EleCare Quality & Safety

Patients, caregivers, and healthcare providers can be confident in our commitment to producing high-quality, safe products that meet or exceed regulatory requirements for formula testing.

We conduct extensive quality and safety checks during each phase of the manufacturing process and test every batch of formula we make.

If you have any questions about your product, please call Customer Service at 1-800-515-7677, Monday through Friday, 8:30 AM to 5 pm EST/EDT.

A Path to Exploring Insurance Coverage Options

EleCare may be eligible for insurance coverage. Our Pathway Plus specialists can help you navigate this process to determine if you have coverage and help connect you to a supplier for product delivery.

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Each health care provider is ultimately responsible for verifying codes, coverage, and payment policies used to ensure that they are accurate for the services and items provided. Providers should consult with the insurance plan for complete and accurate details concerning documentation for claims. Abbott does not guarantee reimbursement by any third-party insurance plan and will not reimburse physicians or providers for claims denied by third-party insurance plans.

EleCare Feeding Expert badge: Get live one-on-one feeding support at 877-457-0532